Terms and Conditions

These Terms and Conditions tell you the rights and obligations you have. Please read these carefully. You may have other
rights granted by law and our Terms and Conditions do not affect these.

Mike Martin trading as Tay Racers, and our retail shop, showroom and registered office is situated at:

Tay Racers
Main Street
Balbeggie
Perthshire
PH2 6EZ

You can write to us at this address.

Our VAT Number is 743 4147 42

You can telephone us on 01821 640789

You can email us at: sales@tayracers.com

1 - General

1.1 - We reserve the right to change these terms and conditions at any time and it is your responsibility to read the terms
and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance
to be bound by the latest terms and conditions.

2 - Order Process

2.1 - All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.

2.2 - The confirmation stage sets out the final details of your order. Following this, we will send to you an order
acknowledgement email detailing the products you have ordered. Please note that this email is not an order acceptance
from Tay Racers.

2.3 - Your order represents an offer to us to purchase a product. We are not obliged to supply the goods to you until we
have confirmed acceptance of your order.

2.4 - A product which is out of stock at the time we receive an order, will be held as a backorder. Any backordered products
will be shipped when they become available to us. If a product is no longer unavailable, that product will be cancelled and
where required a refund will be issued.

2.5 - Acceptance of your order and the completion of the contract between you and us will take place on despatch to you
of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.

2.6 - Any products on the same order, which we have not confirmed in a despatch confirmation email to have been
despatched, do not form part of that contract.

2.7 - By submitting your order you are allowing us to use your personal details for the purposes of supplying them
(including passing your details on to couriers).

2.8 - We will not use your details for other purposes without asking your consent and you may ask that your details are
removed from our system by writing to the address above.

2.9 - While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the
price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order
at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If the order is
cancelled and you have already paid for the products, you will receive a full refund.

2.10 - Title to any products you order on this website shall pass to you on delivery of the products, provided that we have
processed and received payment in full for the products.

2.11 - If you discover you have made a mistake with your order please contact sales@tayracers.com immediately.

3 - Delivery

3.1 - We aim to deliver the products to you within the time indicated by us but we cannot give an exact delivery time.
Delays are occasionally inevitable due to unforeseen factors. Tay Racers shall be under no liability for any delay or failure to
deliver the products within estimated timescales.

3.2 - Express delivery to mainland UK destinations is usually next day, although not guaranteed. We request mainland UK
customers requiring this service to place their order before 2.00pm.

3.3 - International orders, as a rule, are shipped using a trackable and insured carrier service.

3.4 - You should inspect the products when you receive them for defects or damage. If you find a defective or damaged
product please inform us as soon as possible, in order that we can resolve the matter with minimum delay - any damages
need to be reported to us within 3 days of receipt.

3.6 - Non-delivery of an order needs to be reported to us within 7 working days of the date of despatch. Despatch of your
order is confirmed by e-mail and this indicates the date of despatch.

4 - Cancellation of Order and Returns

4.1 - As a consumer you have the right, in addition to your other rights, to cancel the contract and receive a refund.

4.2 - You must inform us in writing of your desire to cancel within seven working days starting on the day after the day the
products are delivered to you.

4.3 - You must return the products to us at your own cost or you may ask us to arrange collection, which will be
chargeable. We advise you to ensure the products are well packed and adequately insured during any return journey that
you organise.

4.4 - We shall refund the total amount of money paid by you for the products, less any costs we may have incurred for
collection.

4.5 - Please remember that once you have notified us of your desire to cancel the contract there is a legal requirement for
you to take good care of the products, which should be in as new condition.

Customer Satisfaction

Thank you for taking the time to read these terms, We are committed to trying to achieve your complete satisfaction as a
customer of Tay Racers. If you have any complaints about our service or any goods or services you purchase from us please
contact sales@tayracers.com or write to the address above.